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Broker Resources

Whether you need to review a member's plan benefits, help them with interpreter services, or order more supplies, you'll find all the resources you need in this section.

  • 2025 Broker sales presentation (PDF)
  • 2025 Extra benefits brochure (PDF)
  • Authorization for Sharing Health Information (PDF)
  • Provider request form (PDF)
  • Broker supply request fax order form (PDF)
  • Scope of Appointment Confirmation form (PDF)
  • Pre-Enrollment Checklist (PDF)
  • Personal Emergency Response (PERS) Flyer (PDF)
  • Over-the-Counter (OTC) Benefits (PDF)

Broker resources for members

  • Member benefits
  • Multilanguage insert (PDF)
  • 2025 Member/Prospect fact sheet (PDF)
  • 2025 over-the-counter (OTC) catalog and order form (PDF)
H0738_001_WEB-2096062
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The Delaware Department of Health and Social Services must make sure that everyone who is receiving Medical Assistance is still eligible by reviewing each person's information.

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This site contains links to other Internet sites. AmeriHealth Caritas VIP Care (HMO-SNP) is not responsible for the content of these sites. Please see Terms of Use, Privacy Notice, Third-Party Data Privacy and Educational Materials, and Potential for Contract Termination.

AmeriHealth Caritas VIP Care is an HMO-SNP plan with a Medicare contract and a contract with the Delaware Medicaid program. Enrollment in AmeriHealth Caritas VIP Care depends on contract renewal. This information is not a complete description of benefits. Call 1-833-433-3767 (TTY 711), Monday through Friday, 8 a.m. – 8 p.m., from April 1 to September 30; or seven days a week, 8 a.m. – 8 p.m., from October 1 to March 31, for more information. Out-of-network/non-contracted providers are under no obligation to treat AmeriHealth Caritas VIP Care members, except in emergency situations.

Please call our Member Services number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. You must continue to pay your Medicare Part B premiums, unless otherwise covered by your Delaware Medicaid benefits.

Every year, Medicare evaluates plans based on a 5-star rating system.

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