Brokers

Welcome to the AmeriHealth Caritas VIP Care and AmeriHealth Caritas VIP Care Choice (HMO D-SNP) broker information center. We are dedicated to providing our brokers and agents the support they need. You can contact Broker Support for questions at 1-855-241-3647 or email amerihealthbrokersupport@amerihealthcaritas.com.

 

New for 2027: Introducing our new Broker E-Kit!

This convenient, all-in- one-stop resource gives brokers quick access to the tools and information they need to confidently support prospects through enrollment in our plan.

Don’t wait - Get started today! Explore the NEW Broker E-Kit (PDF)  now to access key enrollment resources and help to support your clients to enroll with confidence.

The Broker E-Kit includes:

  • Introduction Brochure
  • Summary of Benefits
  • Extra Benefits Brochure
  • Enrollment Brochure
  • Pre Enrollment Checklist
  • Plan Ratings
  • Important Plan Documents Flyer 
  • Nondiscrimination notice (NDN) 
  • Notice of availability (NOA) 
 
 

Enroll a Member

 

Enrollment application

When filling out the enrollment application, make sure that the correct information is in the following sections:

  • NIPR number.
  • Agent broker ID — Use your insurance license number.
  • Agent writing number — Use your Rep ID number.

Use the individual enrollment request form to send your enrollment applications, along with the scope of appointment confirmation form. Fax each application one at a time to 1-855-822-9400.

 
 
 

Broker Resources

Self Service Tools

Contact

Broker support: 1-855-241-3647 or email amerihealthbrokersupport@amerihealthcaritas.com. 

Call Broker Support for:

  • General benefits quoting assistance.
  • Supplemental provider lookup.
  • Medicaid eligibility confirmation.
  • Medicare eligibility confirmation.
  • Submitting sales material requests to warehouse.
  • Application status.
  • Certain outbound attempts to agents for RFI.
 

Additional Support:

  • Health plan CRM support: 1-855-241-3647
  • Prospective member telesales support: 
    • VIP Care: 1-800-803-8931 (TTY 711)
    • VIP Care Choice: 1-800-447-2739 (TTY 711)
  • Enrollment forms fax: 1-855-822-9400
 

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