We're available to answer your questions and provide you with the information that you need. Check your membership status, check a claim, or ask us a question.

If you are an AmeriHealth Caritas VIP Care (HMO D-SNP) member:

Contact us by phone, mail, or email:

• Fax
  1-833-329-1535.
• Email
  You can contact us by using our secure contact form.
• Mail
  AmeriHealth Caritas VIP Care 
  Member Services
  P.O. Box 7151 London, KY 40742-7151

If you are not an AmeriHealth Caritas VIP Care member:

• An AmeriHealth Caritas VIP Care Member Service representative will answer your questions. Call us toll-free at 1-800-858-1487 (TTY 711).
  • October 1 – March 31: 8 a.m. – 8 p.m., seven days a week.
  • April 1 – September 30: 8 a.m. – 8 p.m., Monday through Friday.

If you are a broker, call C.C.C. Broker Support at 1-855-241-3647.

If you are a provider:

Contact us by phone or email:

• Phone:
  Call Provider Services at 1-833-350-3477, Monday through Friday, 8 a.m. – 8 p.m., from April 1 to September 30; or seven days a week, 8 a.m. – 8 p.m., from October 1 to March 31.
• Email:
  You can contact us by using our secure form.